Serviceorientiertes It-Management: ITIL-Best-Practices und -Fallstudien [German]

by Rudiger Zarnekow Axel Hochstein R]diger Zarnekow Ra1/4diger Zarnekow Walter Brenner, Walter Brenner, Axel Hochstein

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Unternehmen konzentrieren sich wieder verst?rkt auf die Kosteneffektivit?t ihrer IT-Abteilungen. Nicht mehr die Technologie, sondern Kosten und Kundenzufriedenheit stehen im Vordergrund. Die... This description may be from another edition of this product.

Format:Hardcover

Language:German

ISBN:3540205322

ISBN13:9783540205326

Release Date:July 2005

Publisher:Springer

Length:370 Pages

Weight:1.60 lbs.

Dimensions:0.9" x 9.2" x 6.1"

Related Subjects

Business Business & Investing Computers Computers & Technology Economics

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Serviceorientiertes It-Management: ITIL-Best-Practices und -Fallstudien [German]

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