Don't let opportunities pass you by Learn to
listen and your world will open up, offering you a lot more fulfilling career
and personal life. Poor listening can create misunderstandings, hurt feelings,
and frustration that could be avoided; effective listening means enhanced
professionalism, greater job satisfaction, and improved personal relations.
The listening chapters in Skyrocket Your Sales cover obstacles
to listening, benefits from improved listening, and 14 valuable ways to become
an outstanding listener. Sections on nonverbal communication teach how to
analyze body language signals and make them work for you. The information on
questioning includes discussions of benefits of asking questions during the
sales cycle, major categories of questions to use, and how to make questioning
more effective.
Some of the benefits that readers of Skyrocket Your Sales will
receive are:
Improved performance at job interviews
Greater effectiveness as managers or administrators
Better resolution of conflicts
Reduction of misunderstandings, false expectations, and disappointments
Improved negotiating capabilities
The ability to absorb new information faster and retain it longer
Salespeople will be rewarded with greater, easier, and cleaner sales.
Improve your listening-the "people skill" most often neglected-and
you'll notice a change for the better in your professional and personal life.
Author Ray Slesinski has been a senior level trainer in the sales training
department for Digital Equipment Corporation. He has given more than 800
presentations throughout the U.S. and abroad on effective speaking techniques,
finance, sales skills, and motivational topics. He is president of his own
training and consulting firm, and is the author of several other business
books. A member of the National Speakers Association and Sales and Marketing
Executives International, Slesinski holds B.S. and M.A. degrees in economics.