South Africa's Bpo Service Advantage: Becoming Strategic in the Global Marketplace

by Andrew Craig, Leslie P. Willcocks, Mary C. Lacity, et al.

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Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

Format:Hardcover

Language:English

ISBN:1137474041

ISBN13:9781137474049

Release Date:February 2015

Publisher:Palgrave MacMillan

Length:211 Pages

Weight:1.12 lbs.

Dimensions:0.6" x 6.1" x 9.2"

Related Subjects

Business Business & Investing Economics

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South Africa's Bpo Service Advantage: Becoming Strategic in the Global Marketplace

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