At a time when information systems are becoming ever more complex and quality to market and time to market are critical for many companies, a structured test process is essential. Based on their long-term industry experience, Pinkster and her coauthors describe a holistic approach to test management. They show the reader how to set up test projects, how to manage them and how to communicate with the stakeholders. Besides a description of the theory of each activity, each chapters provides as many hints and tips as possible. In addition, helpful appendices contain checklists and templates that support the chapters, and with these, the reader is able to make an immediate start.