Tele-Stress: Relief for Call Center Stress

by Stephen Coscia

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Book Overview

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;

Format:Paperback

Language:English

ISBN:1578200296

ISBN13:9781578200290

Release Date:January 1998

Publisher:CRC Press

Length:130 Pages

Weight:1.80 lbs.

Dimensions:0.3" x 6.0" x 9.0"

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Business Business & Finance Business & Investing Computer Science Computers & Technology Engineering Health, Fitness & Dieting Health, Fitness & Dieting Industries & Professions Networking

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Tele-Stress: Relief for Call Center Stress

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