Telephone Techniques & Technology focuses on the skills required to use the telephone effectively in a work environment. These skills are vital to success whether an individual is an office assistant, a company operator, or a corporate executive. Each of the lessons emphasizes hearing, speaking, and writing activities.
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.