The Appeal of Internal Review: Law, Administrative Justice and the (Non-) Emergence of Disputes
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Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need?
The book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study, the authors explore why homeless applicants did -- but more often did not -- challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants' decisions about whether to request an internal review. Drawing on a diverse literature -- risk, trust, audit, legal consciousness, and complaints -- the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.
Format:Hardcover
Language:English
ISBN:1841133833
ISBN13:9781841133836
Release Date:August 2003
Publisher:Hart Publishing
Length:232 Pages
Weight:1.11 lbs.
Dimensions:0.6" x 6.1" x 9.2"
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