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Paperback The Control Theory Manager Book

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ISBN: 0887307191

ISBN13: 9780887307195

The Control Theory Manager

Name: The human side of quality.
Item: The Control Theory Manager: Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and
Rating: 5
Author: Thriftbooks.com User

by William Glasser and William Glassner

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Book Overview

Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.

Format:Paperback

Language:English

ISBN:0887307191

ISBN13:9780887307195

Release Date:December 1994

Publisher:Harper Business

Length:144 Pages

Weight:0.30 lbs.

Dimensions:0.4" x 5.3" x 8.1"

Related Subjects

Business Business & Investing Economics Entrepreneurship Health, Fitness & Dieting Health, Fitness & Dieting Leadership Management & Leadership Politics & Government Politics & Social Sciences Psychology & Counseling Small Business & Entrepreneurship Total Quality Management

Customer Reviews

3 ratings

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The human side of quality.

Published by Thriftbooks.com User , 20 years ago

William Glasser has given us the human side of quality as framed by Dr. W. Edwards Deming. This is an excellent companion to the works of the great qualilty guru who was instramental in jump-starting the Japanese economy after WW2, and launching Toyota on its way to overtaking Chrysler, Ford, and maybe GM. Every manager should have a copy of this book sitting next to "The New Economics" to provide the means and motivation to spur one into transformation of self, of group, of company. Continual improvement has no end. It does not matter where you start, it matters when. Start NOW. These books will say why and how.

Wonderful little handbook -

Published by Thriftbooks.com User , 24 years ago

Glasser takes the basic elements of his Control Theory and fits these in with Deming. Some very very common sense approaches to management. Management involves people most of all, and Glasser's approach is focused on people. This little book is one that a manager should keep on his desk for a careful read and a re-read. Common sense approaches to working with people to get things done, instead of "working" people to try to get things done..