Reflects how competitive pressures, tightening interest rates spreads and declining deposits balances have made goals difficult to achieve. Helping readers reach those goals, this book provides insight on asset/liability management, branch profitability, and a bank-wide performance program. It looks at all aspects of profitability.
Excellent, both on banking and project management aspects
Published by Thriftbooks.com User , 26 years ago
This is the only book that covers all of the aspects of performance management in banking : 1. the analysis of performance measurement is very good even though, the coverage of financial data is overweight with respect to the rest of the book 2. the project approach is excellent and the various "pitfalls" described are so true that the people that wrote it necessarily had a good project experience, only problem is that the system architectures described did not evolve with the new edition (the word "data warehouse" is evoked once or twice) 3. As usual with this type of books, the "using the information" chapters are a bit a dry, even thought some interesting ideas are described regarding "customer information" In summary, a must read for any person trying to implement a performance indicators or Balanced Scorecard systm in its bank ("financial institutions" in the title is actually retail or commercial banking) PS : I am not an E & Y employee ... so this is not an advertising review
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