The Executive Guide to Improvement and Change
Select Format
Select Condition 
Book Overview
There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. The book explains that there is not one technique that works best for any organization, but rather that the managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, which include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction, and more. The book will assist executives and managers lead improvement and change initiatives within the organization and the larger business community, as well as educate those who aspire to senior positions of leadership.
Format:Paperback
Language:English
ISBN:0873895797
ISBN13:9780873895798
Release Date:November 2002
Publisher:ASQ Quality Press
Length:274 Pages
Weight:1.65 lbs.
Dimensions:0.6" x 7.0" x 10.0"
Related Subjects
Business Business & Investing Economics Education & Reference Organizational Change ReferenceCustomer Reviews
1 rating
Solid Overview of Change Mgmt and Quality Improvement
Published by Thriftbooks.com User , 16 years ago
I've read about half the chapters in this book so far (they don't necessarily need to be read in order) and found it very helpful in approaching a process redesign at work. I particularly enjoyed the case study in the last chapter about a college that had taken the principles of quality management and applied them in improving services to students. Overall, I would recommend it as a good overview of many of the theories and objectives involved in change management.
Copyright © 2025 Thriftbooks.com
Terms of Use | Privacy Policy | Do Not Sell/Share My Personal Information | Cookie Policy | Cookie Preferences | Accessibility Statement
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
ThriftBooks ® and the ThriftBooks ® logo are registered trademarks of Thrift Books Global, LLC
