The First Five Minutes: How to Make a Great First Impression in Any Business Situation
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Book Overview
""This valuable guide made an immediately favorable impression on me--I recommend it."" --Letitia Baldridge
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called ""Ms. Demeanor"" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.
Business communications expert Mary Mitchell gives business people and job seekers everything they need to make the right first impression, whether in person--at job interviews, sales calls, or social gatherings--or via letter, fax, or e-mail. Based on Mitchell's popular corporate seminars which have been attended by employees of Arthur Young, Ritz Carlton Hotels, Merck, and other top firms, The First Five Minutes.
Gives practical tips on cultural customs, body language, and cross-dressing customs.
* Uses realistic scenarios and sample dialogues to show readers what to do and what not to do in every type of first-meeting business situation.
* Explains and simplifies the new and changing rules of conduct in today's global business environment.
MARY MITCHELL (Philadelphia, Pennsylvania) is President of Uncommon Courtesies, a firm specializing in teaching business people better communication and relationships through improved social skills. She writes a syndicated column called ""Ms. Demeanor"" for King features, is the Prodigy online modern manners expert, and is the author of The Idiot's Guide to Etiquette. JOHN CORR (Philadelphia, Pennsylvania) is a writer with the Philadelphia Inquirer.
Format:Paperback
Language:English
ISBN:0471184780
ISBN13:9780471184782
Release Date:May 1998
Publisher:Trade Paper Press
Length:224 Pages
Weight:0.65 lbs.
Dimensions:0.6" x 6.2" x 8.9"
Customer Reviews
5 ratings
How to Make a Fantastic Impression in the First Five Minutes?
Published by Thriftbooks.com User , 15 years ago
The first five minutes of each and every encounter-from job interviews to sales calls to social gatherings-are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or email, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively: (1). Greeting Strategies-there is a right way and a wrong way; (2). Appearance-big decisions about "litte things" regarding clothing and accessories; (3). Body Language and Conversation-there's nothing small about small talk; (4). Public Speaking-overcome anxiety so you look like a natural; (5). Electronic etiquette-new rules for a new medium; and (6). Correspondence-the importance of the written word.
Basic but important information
Published by Thriftbooks.com User , 18 years ago
I think this book reminds and reinforces a lot of basic information that people should already know but tend to not put into practice in the real world. Its a good book, and worth the price for the reminders and the little tips.
Going on a job interview? Read this book first!
Published by Thriftbooks.com User , 25 years ago
Take it from a Wharton grad and fourth generation Wall Streeter - the First Five Minutes is a must-read. Invaluable for both the recent graduate and the "old pro".
A Great Book!
Published by Thriftbooks.com User , 26 years ago
I found this book to be very useful as a college student who will be looking for a job in the business world in the next few years. I found that the author presents the information in a very easy-to-read format, enabling the book to serve as a quick reference guide to various business (and social) settings as needed. I plan to keep the book on the bookshelf in my college dorm room, and I recommend that all do the same! The book is a solid 5-stars and I hope the author chooses to write another book in the near future!
A must-read for everyone in the business world.
Published by Thriftbooks.com User , 26 years ago
From the top down and the bottom up, everyone in the business world can benefit from this book. It is chock full of useful -- indeed, important!-- information, written in an engaging and accessible manner. I found especially helpful the section on making small talk and protocol for business meetings. I am so grateful to Mary Mitchell for her wonderful work. The book will not leave my side; I know I will refer to it again and again in the days, months, even years ahead.
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