The Performance Consultant's Fieldbook, Includes a Microsoft Word Diskette: Tools and Techniques for Improving Organizations and People [With *]

A career guide and a reference tool--in a single source Internal or external consultant, novice or expert, you've probably heard about performance consulting, a high-impact approach that blAnds old-fashioned facilitation skills with cutting-edge process and outcome analysis. You want to gain the expertise necessary to identify why an organization is out of alignment, what interventions will correct these problems, and how you can measure your consulting success. Everyone in the performance improvement industry should have a copy of Hale's] book sitting on their desk for easy reference at all times. --Gwen Nichols-White, training manager, Siemens Medical Systems This remarkable book is your skill-builder and resource guide. The step-by-step Fieldbook shows you how to make the professional transition to a performance consulting career. You'll use this guide to: Define and describe your consulting skills Determine the costs and measure the effectiveness of your consulting process And much more Hale has done an outstanding job in this book of contributing to everyone's use of performance technology. --Danny Langdon, president, Performance International The Fieldbook details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. You'll use these resources to structure your presentations, to ensure clear communication, and to build client confidence. Employees don't need to learn more; they need to perform better. And as a performance consultant armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in performance. Make the transition to performance consultant today The Fieldbook enables you to: Analyze an organizational environment Diagnose performance problems Identify barriers to performance Select appropriate interventions Measure intervention success...and much more