Healthcare is often referred to as a complex environment and managing in this environment does not have direct parallels in any other industry or sector. The complexity of health systems arises not because of the structure of healthcare, but because of the myriad of complex relationships between the various stakeholders in health. The successful healthcare policy maker, manager or clinical professional must be able to navigate through this maze, strategizing, negotiating, persuading, motivating, empowering, and making some tough decisions along the way. The recognition that academic models need to be complemented by context-specific pragmatic approaches (some of which can only emerge from experience) is a prime motivation for this book. The contributors are highly regarded individuals with considerable experience of bringing about change in the health sector.
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