The Service Quality Handbook

by William F. Christopher

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Bringing the standards of quality to service companies is a goal that many talk about, but few know how to achieve.

Format:Hardcover

Language:English

ISBN:0814401198

ISBN13:9780814401194

Release Date:January 1994

Publisher:Amacom

Length:600 Pages

Weight:3.17 lbs.

Dimensions:1.7" x 7.4" x 10.3"

Related Subjects

Business Business & Investing Economics

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