Globalization and outsourcing are but two of the trends driving I.T. professionals toward environments in which they must communicate across cultural boundaries. Working effectively in multi-cultural situations is a path toward personal growth and better career choices, and ultimately toward better pay and greater influence in one's organization. Smart I.T. professionals will read and absorb the lessons in this book in order to address gaps their communication skill set. Readers will learn to better communicate across cultural boundaries of all types, ensuring that what they mean to say is what their colleagues actually perceive them to say.
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