The Virtual Help Desk: Strategic Management Center

by Andrew H. Thomas

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This book presents a comprehensive view of how to set up a Help Desk, including how to plan and manage Help Desks, the tools and methologies of Help Desk software, the issue of outsourcing, and the... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:185032204X

ISBN13:9781850322047

Release Date:March 1996

Publisher:Itp New Media

Length:284 Pages

Weight:0.88 lbs.

Dimensions:0.6" x 6.0" x 8.9"

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The Virtual Help Desk: Strategic Management Center

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