Total Quality Management in Healthcare
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Book Overview
This text explains the need for quality in healthcare, and defines quality from the healthcare professional's perspective. It provides guidance on appropriate strategies and implementation techniques,... This description may be from another edition of this product.
Format:Hardcover
Language:English
ISBN:0786309806
ISBN13:9780786309801
Release Date:January 1996
Publisher:Irwin Professional Publishing
Length:348 Pages
Weight:1.40 lbs.
Dimensions:1.2" x 6.3" x 9.3"
Customer Reviews
2 ratings
Good in theory, less in the application.
Published by Thriftbooks.com User , 26 years ago
I've nothing to say, but every CEOs and health professionals should read the book... Numero uno !
Good overview of TQM ; short on healthcare applications
Published by Thriftbooks.com User , 26 years ago
This book provides an excellent overview of TQM principles and processes, and practical examples of tools and how to use them. Except for a few references and one detailed case history of TQM applied to solve a problem in a psychiatric hospital, it's short on compelling examples of breakthrough or incremental results achieved in healthcare. Nor does the author really address TQM applied to clinical practices, where "medical management" promises important breakthroughs in improved quality and lower costs, but requires the understanding and acceptance of TQM by individual doctors, a famously independent group.
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