True Change: How Outsiders on the Inside Get Things Done in Organizations
Drawing on her own long-term research and extensive work experience, Janice Klein reveals how the power of people (insiders who are able to see problems from outsider's perspective), approach ("pulling change"), and system (support infrastructure) combine to turn new ideas and concepts into institutionalized practices. In particular, certain people inside organizations "outsiders on the inside" are key to driving innovation, adaptation, and real change. Using examples from leading companies in MIT's Leaders for Manufacturing (LFM) and System Design and Management (SDM) Partnership -- such as Boeing, Intel, Motorola, Alcoa, Ford, Kodak, and others -- she shows how employees at all levels can learn how to become "an outsider on the inside," and be in the right place at the right time to discover opportunities to "pull" into their organization. Throughout, we grow to understand the perspectives of numerous "outsiders on the inside," by hearing their voices and observing their actions. The strategy Klein provides is relevant for any company that hopes to build a change capability , rather than attempt only to manage change.
Format:Hardcover
Language:English
ISBN:0787974730
ISBN13:9780787974732
Release Date:October 2004
Publisher:Jossey-Bass
Length:207 Pages
Weight:0.95 lbs.
Dimensions:0.9" x 6.1" x 9.3"
Customer Reviews
1 rating
A refreshing new look at change
Published by Thriftbooks.com User , 20 years ago
This is a book for anyone interested in improving either their company, their career or their effectiveness in an organization. Although the examples come primarily from manufacturing, the concepts are equally applicable to my business which is financial services. Whether you are in senior management or an entry level employee, this book will give you a new perspective on how to facilitate the process of change within your organization and make you more valuable. Enjoy!! A worthwhile book that is easy to read and has specific ideas you can use.
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