Verbal Judo is not only a MUST for anyone in Law Enforcement, Public Safety or Security, but a potential life saver for just about anyone. It has been a favorite of mine for a while now. Written in very plain understandable language, the tactics are laid out in a very easy to follow manner. The "do's and don't's" of Verbal Judo are VERY easy to remember, and after you read this book (or, better yet, take a course), the...
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book provides outstanding methods of how to deal with difficult people in stressful situations. I've used the techniques as a law enforcement supervisor and the officers were quite impressed that I was able to talk an erratic behaving person into compliance without ever using physical force. The guidelines in the book apply to anyone that has ever been exposed to a difficult and dangerous confrontation with other people. You...
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An all around entretaining book. I just did not like the law enforcement example
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The book is very good however, if you have a chance to take the course, don't miss it! I have been a certified Verbal Judo instructor for over 9 years and it has literally changed my life for the better in every area... and I mean that!
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