Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most... This description may be from another edition of this product.
Format:Paperback
Language:English
ISBN:1884566154
ISBN13:9781884566158
Release Date:January 1997
Publisher:Institute of Police Technology & Management
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