Wake Up Your Call Center: Humanize Your Interaction Hub (4th Ed.)

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Wake Up Your Call Center: Humanize Your Interaction Hub discusses such call-center topics as e-commerce, ER in the call center, and managing workplace conflict and technical support staff. The fourth... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1557533873

ISBN13:9781557533876

Release Date:March 2005

Publisher:Purdue University Press

Length:212 Pages

Weight:1.78 lbs.

Dimensions:0.6" x 11.0" x 8.6"

Related Subjects

Business Business & Investing Economics

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Wake Up Your Call Center: Humanize Your Interaction Hub (4th Ed.)

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