Web 2.0 Technologies and Democratic Governance: Political, Policy and Management Implications

1. Web 2.0 Technologies and Democratic Governance.- Section I: Government Policy and Uses of Web 2.0 for Management of Service Delivery.- 2. Information Policy and Social Media: Framing Government-Citizen Web 2.0 Interactions.- 3. Micro-blogging: An Analysis of Government Issued Policies and Best Practices.- 4. The Use of Web 2.0 to Transform Public Services Delivery: The Case of Spain.- 5. Towards a Gov 2.0 society for all: European strategies for public service delivery.- 6. A Viability Model for Digital Cities: Economic and Acceptability Factors.- Section II: Web 2.0 as Tools for Mobilization, Protests and Governance.- 7. Online Collective Action and the Role of Social Media in Mobilizing Opinions: A Case Study on Women's Right-to-Drive Campaigns in Saudi Arabia.- 8. Webmonitoring and Strategic Issue Management: Dutch student protests against the 1040-hour norm.- 9. Web 2.0 as a Technological Driver of Democratic, Transparent and Participatory Government .- 10. Emergent Networks of Topical Discourse: A Comparative Framing and Social Network Analysis of the Coffee Party and Tea Party Patriots Groups on Facebook.- 11. Whither E-Government? Web 2.0 and the Future of e-Government.- Section III: Effects of Web 2.0 on Political Campaigns and Participatory Democracy.- 12. Campaigns and Elections in a Web 2.0 World: Uses, Effects, and Implications for Democracy.- 13. Measuring the effects of Social Media Participation on political party communities.- 14. Social media for political campaigning. The Use of Twitter by Spanish mayors in 2011 local elections.- 15. Government-Citizen Interactions Using Web 2.0 Tools: The Case of Twitter in Mexico.- 16. Secrecy versus Openness: Democratic Adaptation in a Web 2.0 Era.- 17. Blending social media with parliamentary websites: just a trend, or a promising approach to e-participation?.