Wharton Executive Education Customer Centricity Essentials: What It Is, What It Isn't, and Why It Matters

by Peter Fader

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Not all customers are created equal.Despite what the tired old adage says, the customer is not always right. Not all customers deserve your best efforts: in the world of customer centricity, there are... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:1613630077

ISBN13:9781613630075

Release Date:October 2011

Publisher:Wharton Digital Press

Length:128 Pages

Weight:0.45 lbs.

Dimensions:0.4" x 5.5" x 8.4"

Related Subjects

Business Business & Investing Economics Strategic Planning

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Wharton Executive Education Customer Centricity Essentials: What It Is, What It Isn't, and Why It Matters

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