When Customers Talk --Turn What They Tell You Into Sales

by T. Scott Gross and . Bigresearch

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Survey of more than 100,000 consumers reveals how they want to be treated, and the way they want to buy. What do customers really want? Not all retailers are in the habit of listening when customers... This description may be from another edition of this product.

Format:Paperback

Language:English

ISBN:0793195195

ISBN13:9780793195190

Release Date:December 2004

Publisher:Kaplan

Length:207 Pages

Weight:0.70 lbs.

Dimensions:8.5" x 0.5" x 6.0"

Related Subjects

Business Business & Investing Economics Industries & Professions Management Management & Leadership Marketing & Sales Sales & Selling

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When Customers Talk --Turn What They Tell You Into Sales

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