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      Paperback Wired and Dangerous: How Your Customers Have Changed and What to Do about It Book
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      ISBN: 1605099759

      ISBN13: 9781605099750

      Wired and Dangerous: How Your Customers Have Changed and What to Do About It

      By , ,
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      Customers today are picky, fickle, vocal, and "all about me" vain. With the reach and influence of the Internet, they are also powerful. If they receive poor or impersonal service, they talk... This description may be from another edition of this product.

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      Format: Paperback

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      We receive 1 copy every 6 months.

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