How do citizens faced with a complex variety of considerations decide whether or not to tolerate extremist groups? Relying on several survey-experiments, the authors identify and compare the impact on decision making of contemporary information, long-standing predispositions, and enduring values and beliefs. People react most strongly to data about a group's violations of behavioral norms and the implications for democracy of the group's actions. The authors conclude that democratic citizens should have a strong baseline of tolerance yet be attentive to and thoughtful about current information.
This book is good for defining what political intolerance actually is (many people don't know or beleive they do when they dont'). It also provides good empirical evidence on tolerance in america. Essential reading for the topic.
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