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Paperback Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication Book

ISBN: 0814438997

ISBN13: 9780814438992

Writing Effective Policies and Procedures: A Step-By-Step Resource for Clear Communication

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Format: Paperback

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Book Overview

A step-by-step resource for clear communication of all types of policies and procedures. Policies and procedures -- they're what make a company run efficiently and legally. Now managers have a definitive guide to creating accurate policies and procedures documents. The book is useful for professionals in such areas as: * health and safety * human resources * office management * administration * quality * manufacturing * customer service * finance and accounting. Readers will enjoy the unusually friendly, informal approach of this book. Loaded with examples, checklists, guidelines, quick tips, work plans, and forms, it is ready for immediate use. The book shows how to: * write (and design) documents clearly (so employees will understand and follow the policies) * plan, analyze, and research each element * help employees increase efficiency, reduce mistakes and frustration, and save time and money -- by providing clear guidelines to follow * avoid legal mistakes that can get a company in trouble.

Customer Reviews

3 ratings

Excellet Book

In both my personal employment as well as my private business, I have found this book to be indispensable. It's a must have for anyone that does business proposals, grants, technical writing or is in leadership. This book is thorough and covers everything you need to know, step by step. Its ease of use is excellent for the novice but its vast information makes it ideal for the expert as well. It's a good book to have in you library. K. Taylor G.I.Solutions, LLC

Excellent. Easy to read or use as a reference.

No dry reading about theory here. Ms. Campbell has created a very useful tool.

This book was very helpful in getting started.

This book was very helpful in getting started with the procedures that our department so desparately needed. The book didn't mention the computer industry in particular but everything applied. It helped us get the information extracted from the appropriate people, pick a format, plan, and write. The book is easy to read and not dry at all. The 'tools and resources' check lists were great. This book was worth the price tag for me.
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